Dirección

Ambato y Halflants - Baños de Agua Santa

Email

sales@geotoursbanios.com

Teléfono

International: +593 3 2741 344 / Local: (3) 2741 344

FAQS GEOTOURS

Baños - Ecuador


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hy choose Geotours for your Adventures & Fun in Ecuador?

Geotours is the longest-operating agency in Baños. We love what we do! That enthusiasm shows through in everything we do. Excellent service, professional and fun guides, the highest safety standards, well-maintained gear, and quality experiences are what you can expect from Geotours.


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hat is the weather like in Baños?

Did you know that online weather forecasts are generally wrong when it comes to the climate in Baños? This is because the weather antennas are located on top of the chilly mountains! We are working on getting that changed! In general, the weather is hard to predict in Ecuador and will often change several times a day. Here in Baños, temperatures range between 15°Celsius/59°Fahrenheit on cold days during the rainy season (June to August) and will rise up to 30°Celsius/86°Fahrenheit on hot days during dry season(September to March). This also means, there will never be snow! Rain is not a reason to cancel our tours unless it poses a security risk.


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elp! I don’t speak Spanish!

Our guides and office staff are fluent in English, with some other languages spoken as well. No worries!


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ow large will my group be?

Depending on the activity, you can generally expect between 6-8 people in your white water raft or canyoning group. We keep our groups small to provide our guests with the best possible experience.


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ill I get wet on my rafting trip?

What happens if I fall in the water? Yes! Rafting guests get very wet riding through the rapids – it’s all part of the fun! The safety briefing prior to getting on the river will explain exactly what to do if you fall overboard. Our guides and safety kayakers all have Swift Water Rescue certifications and will make sure you get back on board safely!


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y guide was fantastic! Should I tip him?

Gratuities are at your discretion, and always welcome! Recommendations for tipping drivers and guides range from $3-$10 per person, depending on the quality and length of service.


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want to book my tours before I arrive in Baños. How do I secure my reservations?

To confirm your reservation we request a 25% deposit via PayPay for all advance bookings, subject to their 7% fee. The balance is due in cash before the start of your activity.


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o you accept credit cards?

While we prefer cash for reservations made on site at our office in Baños, we do accept Mastercard and Visa. Payments on credit cards will be charged an additional 12% fee. We do not accept credit cards for advance reservations.


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hat is your cancellation policy?

Cancellations made from 24-48 hours prior prior to the activity will be assessed a 50% fee. Same-day cancellations or no shows will not be entitled to a refund, nor will those who arrive after the group has departed or leave before the activity is complete.


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an I create a custom itinerary and/or book a private trip?

Geotours is happy to accommodate those who are looking for a private tour. Depending on your requests we may require a minimum number of passengers. Please contact us directly to discuss your inquiry.


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o you have special rates for groups?

Depending on the season, the number of people in your group, and the activities you would like to do we may be able to offer special pricing. Please contact us directly for more information.