Privacy policies

Privacy policies

Privacy policies
Geotours | Adventure Travel Tour Agency in Baños Ecuador since 1991
Geotours
Baños de Agua Santa
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Privacy policies | Geotours | Adventure Travel Tour Agency in Baños Ecuador since 1991

We are a company that offers adventure activities in Ecuador. We have high quality tourist services with a team trained in each area to provide maximum security to our customers; committed to respect the environment, the conservation of biodiversity, respect for local communities and optimal working conditions for our staff.

We design programs tailored to your requirements, being a constant in the tourism operation of Geotours, which allows us to be a role model in the tourism industry, through management processes and continuous improvement. This work is reflected in the satisfaction and happiness of the people who found in Geotours an operator that helped fulfill their adventures in Ecuador

 

CANCELLATION POLICIES

Cancellation due to Covid-19 Pandemic Situation

Geotours is operating following all the recommendations of the Government of the Republic of Ecuador, therefore in case of cancellations by passengers, THERE WILL BE NO MONEY REFUND (Cash, deposit, credit card payments, bank transfers, online payments, etc.)

  1. In this case. if there is a cancellation before 20 days, Geotours reserves the right to offer an alternative for the postponement of any contracted tour, which could be the change of dates for the following months.
  2. If somebody, that already have booked, can’t travel, especially for a positive COVID exam, any inconvenience of a personal nature at the airport such as expired passport, permits from the country of minors without meeting the required requirements, homonyms, demands, arrivals at the airport at the time not indicated and for any other reason beyond, you can rebook to travel with another group.  

In case of: 

  1. Travel restrictions from your home country.
  2. A positive test (Covid-19) or mandatory quarantine.

 

Same-day cancellations or no-shows will not be entitled to a refund, nor will those who arrive after the group has departed or leave before the activity is complete.

 

Direct contact with us..!